Privacy and Cookies Policy

Privacy Policy for www.piquant.ie

1. Introduction

Welcome to www.piquant.ie (the "Website"). We are committed to safeguarding the privacy of our website visitors and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website. By continuing to use our website, you agree to the terms of this Privacy Policy.

2. Who We Are

Piquant Media Ltd.
Address: 99 O'Connell Street, Limerick
Contact Email: [email protected]
Website: www.piquant.ie

3. Data We Collect

We collect and process personal data that you provide to us directly, as well as data collected automatically when you use our website.

Personal data provided directly:

  • Contact Form: When you contact us via the contact form, we collect your name, email address, and any other information you provide in your message.
  • Mailchimp Newsletter Sign-up: If you sign up for our newsletter, we collect your name and email address for the purpose of sending you marketing emails.
  • Any other information you provide through communication with us.

Automatically collected data (via Google Analytics):

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Referring website
  • Cookies 

4. How We Use Your Data

We use your data for the following purposes:

  • To respond to inquiries or messages sent through the contact form.
  • To send newsletters and marketing communications, only if you have signed up for our Mailchimp newsletter.
  • To communicate with you regarding your requests or questions.
  • To analyze and improve the performance and user experience of our website (using Google Analytics).
  • To comply with legal obligations.

5. Google Analytics

We use Google Analytics to help us understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual users. Google Analytics collects data through cookies and other identifiers like:

  • IP address
  • Browser details
  • Device type

6. Mailchimp

If you sign up for our newsletter, your personal data (name and email address) will be processed by Mailchimp, our email marketing service provider. Mailchimp stores and processes your data in accordance with their Privacy Policy.

  • We use your data to send newsletters, promotional content, and updates about our services.
  • You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in the emails or by contacting us at [email protected]

7. Cookies

Our website uses cookies to enhance your experience and track website performance. Cookies are small files that are stored on your browser. We use the following types of cookies:

  • Necessary cookies: These are essential for the website to function properly.
  • Analytics cookies: These help us analyze how visitors interact with our website (via Google Analytics).

You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect your user experience.

8. Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

  • Consent: When you opt to receive communications (via Mailchimp) or agree to our use of cookies.
  • Legitimate Interests: To improve the functionality and performance of our website.
  • Compliance with Legal Obligations: Where necessary for legal compliance, such as complying with GDPR.

9. Sharing of Data

We do not sell, rent, or lease your personal data to third parties. However, we may share your personal data with:

  • Service Providers: Such as Mailchimp for email marketing, and Google Analytics for website analytics.
  • Legal Authorities: Where required by law or to comply with legal processes.

10. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

  • Contact Form Data: Retained until you request deletion.
  • Mailchimp Data: Retained for as long as you are subscribed to our newsletter. If you unsubscribe, your data will be deleted from our mailing list.
  • Google Analytics data: Retained for up to 26 months or less if you choose to delete cookies or opt-out.

11. Your Rights

Under the GDPR, you have the following rights:

  • Right of Access: You can request copies of your personal data.
  • Right to Rectification: You can ask us to correct inaccurate information.
  • Right to Erasure: You can ask us to delete your personal data.
  • Right to Restrict Processing: You can ask us to limit the processing of your data.
  • Right to Object: You can object to certain types of processing.
  • Right to Data Portability: You can ask for your data to be transferred to another organisation.
  • Right to Withdraw Consent: You can withdraw consent where processing is based on consent.

If you wish to exercise any of these rights, please contact us at [Insert Contact Email].

12. Security

We implement appropriate technical and organisational measures to ensure your data is secure and protected from unauthorised access, loss, or disclosure.

13. International Transfers

We may transfer personal data to countries outside the European Economic Area (EEA) in connection with third-party services (e.g., Mailchimp or Google Analytics). Where data is transferred outside the EEA, we will ensure appropriate safeguards are in place.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please check this page regularly to stay informed.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Piquant Media Ltd.
Email: [email protected]
Address: 99 O'Connell Street, Limerick